VA Using Simple Fix to Improve E.R. Visits

Nurse interacting with a Veteran patient

VA is taking steps to ensure Veterans receive coordinated follow-up care following a visit to the E.R.

The Department of Veterans Affairs is employing a relatively simple fix to make sure Veterans receive the follow-up care they need after being treated in an emergency room.

Launched in 2015 at the Pittsburgh VA Medical Center, the Rapid Access Clinic model is currently being used at about 20 VA medical centers throughout the United States.

“Little tweaks to the system like this can sometimes result in major improvements to the care we give our Veterans.”

“We’d like to see every VA emergency room adopt this best practice during the next year,” said Dr. Susan Kirsh, VA’s national director for clinical practice management. “It’s simple, it’s not that hard to do, it’s effective and it doesn’t cost anything.  Most of all, it helps reduce the kind of fragmented care that afflicts so much of healthcare in this country today.”

So what, exactly, is the Rapid Access model? How does it work?

Kirsh explains: “You’re a Veteran and you walk into a VA emergency room with a broken wrist.  Our emergency room physician will treat you and make your wrist feel better.  But you also need follow-up care with a specialist, probably an orthopedic surgeon.  In the past we’d send you home from the E.R and tell you to make an appointment to see the specialist.  We were basically leaving it up to you.”

Kirsh said that’s how it usually works not just at the VA, but in private sector emergency rooms across the country. 

 

Dr. Susan Kirsh 

“Not anymore,” she said. “Now we’re going to schedule your three-day follow-up appointment right then and there in there E.R, before we send you home.  And equally important, our orthopedic surgeon will know you’re coming.  Our ER department has already sent her your information.  She knows you came into the ER on such-and-such a date with a broken wrist.  She knows how you broke your wrist.  She has your X-Rays.  She knows exactly what the ER doctor did for you.”

Kirsh described the Rapid Access model, also known as the Pittsburgh Model, as a relatively simple step toward achieving an elusive concept called coordinated care.

“Follow-up care with a specialist is so important,” she explained, “and getting Veterans in for prompt follow-up care is something we just haven’t been terribly efficient at. The Pittsburgh model fixes that.”

The Rapid Access Clinic model is the brainchild of Dr. Ali Sonel, VA Pittsburgh’s chief of staff.

“With this model the specialist sees the patient quickly, within a few days at most,” he said. “We’ve streamlined the process.  Most importantly, we’ve taken the burden off the Veteran for arranging his or her own follow-up care.”

“The Pittsburgh model seems like such a simple procedural change, and I guess it is,” said Dr. Kirsh. “But little tweaks to the system like this can sometimes result in major improvements to the care we give our Veterans. And that’s what it’s all about.”

Source Article from http://www.va.gov/HEALTH/NewsFeatures/2017/December/VA-Using-Simple...


Views: 0

Comment

You need to be a member of Military Veterans Association of Real Estate Professionals to add comments!

Join Military Veterans Association of Real Estate Professionals

Badge

Loading…

Photos

  • Add Photos
  • View All

Forum

Rent to Own for Veteran

Started by Rebecca Miller-Pringle Jun 20. 0 Replies

Referral

Started by Christopher Powers. Last reply by Tasha Gwilt May 6. 3 Replies

Referrals

Started by Robert Evans Jr. Last reply by Osceola W Elliss May 4. 8 Replies

Brand New Realtor (Georgia)

Started by Jason Linemann. Last reply by Osceola W Elliss May 2. 5 Replies

Military Friendly Realtors

Started by Lee Verdon. Last reply by Jason Linemann Jan 31. 1 Reply

KELLER WILLIAMS NYC

Started by Ade Ogunlowo. Last reply by Jackie Smith Dec 8, 2016. 1 Reply

Were Back!!! Welcoming All Referrals

Started by Robert Evans Jr Aug 28, 2016. 0 Replies

Sponsorship

We have been approached by many people and organizations regarding sponsorship.  We will offer sponsorship opportunities in the future.  Thank you.

Events

© 2017   Created by David Dion.   Powered by

Badges  |  Report an Issue  |  Terms of Service

Offline

Live Video